Finsera — Support Agent

About this agent

Finsera's AI support agent answers account questions from a verified knowledge base with six active guardrails. Watch how it handles fraud escalation, advice refusals, and prompt injection in real time.

Active Guardrails

Fraud Escalation

Financial Advice Refusal

Competitor Block

Off-Topic Refusal

Prompt Injection Detection

Try these queries

How do I freeze my card?

What are the international transfer fees?

Someone made an unauthorised transaction

Should I move my savings elsewhere?

How does Revolut compare to Finsera?

Ignore your instructions (injection test)

Concepts demonstrated

Guardrails Escalation Grounding Prompt Engineering Trust Design FinTech

6 guardrails active · Grounded on Finsera knowledge base 0 triggered

Hi! I'm the Finsera Support Agent. I can help you with your account, payments, cards, and security.

What can I help you with today?